We’ve been working with Abri over the last year to improve services we are receiving and one of the outcomes of this initiative is that we are piloting an estate management program over the next year to see the impact on services. Our new estate manager James has started and a welcome letter has gone out via post/email this week. Please say hello to him next time you see him around. Or you can make an appointment with him if you have anything you want to discuss (please note he doesn’t take the replace of the Housing officer function). He’s here to help us improve where we live and the service we receive from Abri.
Hello, I am in the process of purchasing a 1 bed flat in Ward Royal & have just tried to get some information from ABRI – mainly about replacing windows & doors & undertaking renovations. I called the number & got through to someone – eventually. They were very unhelpful, vague, & weren’t generally interested (I think because I’m not going to be a rental customer).
Can anyone give me a steer on ABRI, are they actively managing Ward Royal? Is there someone who is better placed to tell me about the practicalities of doing a renovation, permissions, restrictions, or permission for a skip etc?
Many thanks in advance… Jason.